Updated on 2026-09-24

Personal Data

The protection of your personal data is extremely important to us, so we feel obliged to provide you with detailed information about the way we take care of it.

Data controller

The controller of your personal data is ДЖЕЙО ЕООД (DZHEIO EOOD), UIC 206372867, with registered office and management address: 94 Dimitar Hadzhikotsev St., fl. 3, apt. 5, Lozenets district, Sofia 1421, Bulgaria, email: support@yogajyo.eu, owner of the online store www.yogajyo.eu.

What types of personal data do we collect?

Through our website yogajyo.eu we collect personal data such as name, email address, etc., voluntarily provided by each user of the site. Personal data is used to respond to your inquiry, order a product, as well as send current information about our new products or promotions. You voluntarily agree to use your data by sending an inquiry, order or participating in a competition. The personal data you send us may include, for example: contact information, date of birth and payment information.

For what purpose would we use your data?

We may use your personal data for the following:

To respond to your inquiries
To process your orders
To send you text messages about the delivery status
To contact you if problems arise with the delivery of your items
To inform you about new or changed services
To send you offers for marketing purposes
To conduct analyzes to present you with suitable offers for marketing purposes and information
To send you survey cards with which you will be able to influence our offers and services
To notify winners in online competitions
To verify that you have reached the age required by law for online shopping

Use of Cookies

JYO uses cookies to improve and facilitate your visit.

A cookie is a small text file that is written to your computer or mobile device and downloaded from it on subsequent visits.

Cookies are used to adapt the content of the page to the user's preferences and to optimize the use of the site.

We do not use cookies to disclose information to third parties. Only if you choose "Accept all" in the cookie banner do we use Google Analytics (Google Ireland Ltd.) to measure visits and sales in aggregate. You can withdraw your consent at any time by deleting the site's cookies in your browser.

You can easily delete cookies from your computer or mobile device using your browser. Instructions for working with and deleting cookies are given in the "Help" menu in your browser.

Please note that if you choose to disable cookies, you will not be able to take advantage of all features. Restricting the use of "cookies" may affect some of the functionalities that our online store offers you.

Disclosure of personal data

Part of your personal data is provided to the courier company so that the goods can be delivered.

Data rights

According to the law on personal data protection, you have the right to correct, block or delete your personal information from the site.

We will keep your data for as long as necessary to fulfill the above purposes, or for as long as required by law. After that, your personal data will be deleted.

You have the right to lodge a complaint with the supervisory authority – the Commission for Personal Data Protection (КЗЛД), 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Bulgaria, www.cpdp.bg.

Contact

For questions related to the collection, processing or use of your personal data, as well as requests for their correction, blocking or removal, please contact us at support@yogajyo.eu.